Rustic and luxurious at the same time. A few other favorites foods were the filet at the Italian and Short rib at Caribbean. We woul like to thank you for taking the time to write a review about your stay with us. We loved the smaller size of the resort. Yes, guests often enjoy the harbour view available here. El Dorado Maroma, by Karisma: wonderful wedding - See 6,632 traveler reviews, 8,131 candid photos, and great deals for El Dorado Maroma, by Karisma at Tripadvisor. We had a ground floor room next to Bar 24. The Maroma Marina has nearly everything—deep-sea fishing boats and scuba excursions that sail to the Meso America Barrier Reef, just hundreds of yards off shore. Own or manage this property? Bar 24 and Lima Limon were available for breakfast and lunch. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Our favorite restaurant was the Italian & least favorite was Lima Limon. It's centrally located and we were able to have bar service while on our patio. Now £274 on Tripadvisor: El Dorado Maroma, by Karisma, Playa Maroma. Review collected in partnership with this hotel, Response from Karisma Hotels, Atención al huésped/Recepción at El Dorado Maroma, by Karisma, Response from Karisma Hotels, Guest Services / Front Office at El Dorado Maroma, by Karisma. We tried both but ended up going to Bar 24 since the food was. Housekeeping was thorough and prompt each day. What are some of the property amenities at El Dorado Maroma, by Karisma? El Dorado Maroma shares the beach with the Marina Maroma. Which languages are spoken by the staff at El Dorado Maroma, by Karisma? Located on one of the Top 10 Beaches in the World , the natural beauty is astonishing. The food was good throughout the resort, though some items were a hit or miss. Please see our partners for more details. It is rustic, because it is not pretentious and was built using traditional materials and with the philosophy of embracing the bounty of the nature and the local environment. Ivan, Juan, Jesus, gabo and sandy was perfect, entertaining, and fun! Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,473 traveller reviews, 8,464 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. Here, lush tropical surroundings are complemented by exquisite services and facilities to create the perfect retreat. Hola Jenkins672021! Receive personalized butler and concierge service, arrive with style with a champagne check in. El Dorado Maroma, by Karisma: Oh Maroma! All of our hotels are carefully handpicked for you. Dinner reservations were easy to get and booked with the concierge. Everything about this resort was amazing from the beach to the food to people that worked hard everyday to make it a great vacation for us. Our room was in the Mi Hotelito section. A Five Star Gourmet Inclusive ® Luxury Spa Resort In Mexico’s Breathtaking Riviera Maya. Housekeeping and wait staff was amazing and prompt with all requests. The moment you arrive, you quickly realize this is no ordinary resort. This is the version of our website addressed to speakers of English in the United States. Room service was prompt, the pepperoni pizza was great. Are there opportunities to exercise at El Dorado Maroma, by Karisma? Yes, free parking is available to guests. We are pleased knowing that you enjoyed your stay with us and were so well looked after by the team at El Dorado Maroma. Room types may vary. The room was on the smaller size yet big enough for 2 people. However, Concierge left lots to be desired, they made promises that werent fulfilled and I received different information depending on who I asked. In Maroma Beach featuring the renowned Gourmet Inclusive Experience by Karisma, El Dorado Maroma is a resort with 2 beachfront locations plus a beachfront wedding chapel. On our day of departure we had pre-arranged a wakeup call and baggage pickup from our room. Discover your smile. El Dorado Maroma has been advertised as 5 start resort, unfortunately they did not providing five start services. Our guests praise the helpful staff and the bathrooms in our reviews. We want you to know that we take all reviews and constructive criticisms very seriously as it helps us to get better. See 6,472 traveller reviews, 8,463 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. The bathroom is large and water pressure is excellent. We are pleased knowing that you enjoyed your stay with us and were so well looked after by the team at El Dorado Maroma. Drinks were quick to be delivered on the beach most days. el dorado maroma, a beachfront resort, by karisma hotel playa del carmen, el dorado maroma hotel, el dorado maroma resort. Read 143 about the El Dorado Maroma, Gourmet All Inclusive by Karisma in Playa del Carmen from genuine guests who have stayed at the El Dorado Maroma, Gourmet All Inclusive by Karisma so you can get the best information available before booking your trip. Is parking available at El Dorado Maroma, by Karisma? The full-service spa offers massages, facials, special body treatments and a beauty salon. Stay at the El Dorado Maroma, a Spa Resort by Karisma on your holiday. CDC requires covid-19 for all international passengers as of 1/26. We loved the smaller size of the resort. Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site. Hola chandea232021! It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. We had a ground floor room next to Bar 24. We deeply appreciate the time you invested to share your experience about your recent stay, we will be sure to thank all of those who provided such a great service. We didn't receive the wakeup call and the bell service failed to pick up our baggage (even though we called multiple times no one showed up and we ended up lugging our baggage to the hotel lobby for checkout) Despite not being able to use the pools and the issues with no wakeup call or baggage pickup, we enjoyed our stay. Are there any historical sites close to El Dorado Maroma, by Karisma? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Review collected in partnership with this hotel, Response from Karisma Hotels, Atención al huésped/Recepción at El Dorado Maroma, by Karisma, Response from Karisma Hotels, Guest Services / Front Office at El Dorado Maroma, by Karisma. The Taco/beer night and Mexican fiesta night at the Caribbean should be moved outdoors. Are there any historical sites close to El Dorado Maroma, by Karisma? We hope that we will have the opportunity to welcome you back. They made my experience much better! My husband and I spent a week at EDM in December. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Be assured that your feedback is valued and important. Are any cleaning services offered at El Dorado Maroma, by Karisma? The beach was nice and seaweed was raked daily. Save for two newer spots -- Lima Limon and Caribbean Grill -- restaurants look and feel exactly the same -- large empty rooms with a bunch of tables. Room was clean but older, it needed to be better taken care of. Hola danieliB8063KX! Hola danieliB8063KX! We are happy to hear that you had a great stay and that our staff helped to improve your holidays. The only problem...most of the hotel’s common spaces lack character or charm. Housekeeping and wait staff was amazing and prompt with all requests. Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,638 traveller reviews, 8,537 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. more. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. They made my experience much better! On the other hand, we truly regret we were not able fulfill your expectations with our Concierge service. I don’t know how much I would have enjoyed my time if it weren’t for them! Well keep returning to this resort. At the time of check out, you are provided with ipad to give review, while they are looking and commenting.It was hard to give an honest review. Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool. Yes, dry cleaning and laundry service are offered to guests. Everything about this resort was amazing from the beach to the food to people that worked hard everyday to make it a great vacation for us. Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,598 traveler reviews, 8,515 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. Intimate and beachfront. We will wait for you next year! We hope to have the opportunity to serve you one more time and exceed your expectations. El Dorado Maroma, by Karisma, Playa Maroma: See 6,632 traveller reviews, 8,529 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma … Located on one of Travel Channels Top Ten Beaches in the World, El Dorado Maroma is an upscale, exclusive Caribbean resort for romantic couples and active vacationers alike. El Dorado Maroma by Karisma - Adults only All-inclusive property; Policies. Nearby attractions include Cirque du Soleil JOYÀ (3.4 miles), Jungala Aqua Experience (3.6 miles), and Pasion De Cacao (2.7 miles). We hope to have the opportunity to serve you one more time and exceed your expectations. We initially booked a honeymoon suite but learned there are no elevators in a majority of buildings. The spa was very nice but extremely overpriced, even for a resort. Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710 Mexico. We would be pleased to welcome you back for another amazing experience at El Dorado Maroma, a Spa Resort by Karisma. Is parking available at El Dorado Maroma, by Karisma? My husband and I spent a week at EDM in December. A 5 star resort heats their pools so the patrons are able to use them. We were extremely disappointed the pool water was so frigid since we are "pool people". Book El Dorado Maroma, by Karisma, Playa Maroma on Tripadvisor: See 6,626 traveler reviews, 8,528 candid photos, and great deals for El Dorado Maroma, by Karisma, ranked #1 of 7 hotels in Playa Maroma and rated 4.5 of 5 at Tripadvisor. I would recommend them! It would be nice if there was more outdoor dining in the evenings during the pandemic. It lies directly on the beach of Maroma, considered to be one of the best beaches in the world by independent reviewers, including the Discovery Channel. Book Now. 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